Frequently Asked Questions

Please read our FAQ before sending us a message.

What are your delivery charges?
Delivery costs to mainland Ireland are:
  • Orders up to €20 incur a  €4.12 delivery fee
  • Orders up to €30 incur a €5.50 delivery fee
  • Order up to €50 incur a €7.80 delivery fee
  • Orders over €50 incur a 12.00 delivery fee
Which payment methods are accepted?
We accept payments through Paypal, this means we can take a wide range of payment cards. We can also organise payment via BACS or cheque if required. Feel free to contact us for options.
How long will delivery take?
Delivery typically take 1-2 days for in stock items, however we will provide an estimate on the order page for the longest delivery period. When there are multiple items on your order, we may ship them individually dependant on stock.
How secure is shopping here? Is my data protected?
Your data is protected in line with the Data Protection Action, more details can be found in our privacy policy. This website is PCI DSS compliant and has no security vulnerabilities as tested by Trustwave. However payment details and sensitive information is handled by third-party systems such as Paypal to further mitigate any risk.
What exactly happens after ordering?
If the item is not in stock at the warehouse, we will place an order with the relevant manufacturer or distributor and update you as soon as it is shipped. All deliveries are tracked and signed-for.
Do I receive an invoice for my order?
An invoice is generated for every item, please feel free to contact us if you require further documentation.

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